At SHOPWEARX (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit shopwearx.com (the “Website”), make a purchase, contact our customer service team, or otherwise interact with us.
By using our Website, you acknowledge that your information may be handled as described in this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing personal information for specific purposes.
1. Information We Collect
We may collect the following categories of information, depending on how you interact with our Website.
Personal Information You Provide
When you place an order, create an account, subscribe to our emails, or contact us, you may provide:
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Name
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Billing and shipping addresses
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Email address
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Telephone number
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Order details and purchase history
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Customer service messages and other information you choose to provide
Payment Information
Payments are processed through Shopify and its supported payment providers. We may receive payment-related information necessary to confirm and manage your order, such as payment status and transaction details.
Your full payment card information is generally processed directly by the relevant payment provider and is not stored by SHOPWEARX unless explicitly stated.
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
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IP address and approximate location derived from it
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Browser type and device information
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Operating system and language preferences
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Pages viewed, links clicked, and time spent on the Website
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Referring websites and browsing activity
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Cookies and similar tracking technologies
Information from Third Parties
We may receive information from service providers and other third parties, including payment processors, shipping carriers, analytics providers, advertising partners, and ecommerce platform providers, to the extent permitted by applicable law.
2. How We Use Your Information
We may use personal information for the following purposes:
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Order Processing: To process payments, fulfill orders, arrange shipping, and provide order confirmations and tracking updates.
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Customer Support: To respond to questions, handle returns and refunds, and resolve customer concerns.
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Account Management: To maintain customer accounts and manage order history, where applicable.
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Website Operations: To operate, maintain, troubleshoot, and improve our Website and shopping experience.
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Personalization: To remember preferences and help present products and content that may be relevant to you.
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Marketing Communications: To send promotional emails, newsletters, and product updates where permitted by law and subject to your communication preferences.
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Advertising and Analytics: To measure advertising performance, understand customer interactions, and improve our marketing efforts, where permitted by applicable law.
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Security and Fraud Prevention: To detect suspicious activity, protect transactions, and safeguard our Website and customers.
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Legal Compliance: To comply with applicable laws, respond to lawful requests, and protect our legal rights.
3. Cookies and Similar Technologies
SHOPWEARX and certain service providers may use cookies, pixels, tags, and similar technologies to operate the Website and support analytics, personalization, and advertising.
These technologies may be used to:
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Remember items in your shopping cart and checkout preferences
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Understand how visitors use our Website
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Measure the effectiveness of advertising campaigns
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Support relevant product recommendations and advertisements
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Help maintain Website security and functionality
You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect the functionality of the Website.
Where required by law, we will request consent before using non-essential cookies or similar technologies.
4. How We Share Your Information
We do not sell personal information for money. However, certain advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you may have the right to opt out of these activities.
We may disclose personal information to the following categories of recipients:
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Shopify and Ecommerce Providers: To host and operate our online store and support checkout and order management.
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Payment Processors: To authorize and process payments and help prevent fraudulent transactions.
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Shipping and Fulfillment Providers: To deliver orders and provide tracking information.
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Customer Support Providers: To help manage customer inquiries and service requests.
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Analytics and Advertising Partners: To measure Website activity and support advertising, subject to applicable privacy requirements and your choices.
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Professional Advisers: Such as legal, accounting, or compliance professionals when reasonably necessary.
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Government Authorities and Other Parties: When required by law or when disclosure is reasonably necessary to protect our rights, customers, or Website.
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Business Successors: In connection with a merger, acquisition, restructuring, or sale of all or part of our business, subject to applicable law.
We require service providers to handle personal information appropriately and only for authorized purposes, subject to applicable contractual and legal obligations.
5. Shopify and Third-Party Services
Our online store is powered by Shopify. Shopify and other service providers may process personal information to provide ecommerce, payment, security, analytics, and related services.
Your information may also be processed by third-party services you choose to use, such as payment services or social media platforms. These third parties operate under their own privacy policies and terms.
We encourage you to review the privacy policies of relevant third-party providers to understand their data practices.
6. Marketing Communications
If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you information about new arrivals, product updates, promotions, and other SHOPWEARX news.
You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us at info@shopwearx.com.
Even if you opt out of marketing communications, we may still send non-promotional messages related to your purchases, account, security, or customer service.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and the applicable legal requirements. When information is no longer reasonably needed, we will take appropriate steps to delete, anonymize, or securely dispose of it, where required by law.
8. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, and you should take appropriate precautions when sharing information online.
9. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
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Request access to personal information we hold about you
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Request correction of inaccurate personal information
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Request deletion of personal information, subject to legal exceptions
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Request a copy of certain personal information in a portable format
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Opt out of certain targeted advertising, sale, or sharing activities, where applicable
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Withdraw consent where processing is based on consent
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Appeal certain privacy decisions, where applicable
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Not be discriminated against for exercising your privacy rights
To submit a privacy request, contact us using the details below. We may need to verify your identity before processing your request. We will respond within the time required by applicable law.
If you are a resident of a U.S. state with a comprehensive privacy law, additional rights or procedures may apply depending on that law and your circumstances.
10. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we learn that we have collected personal information from a child under 13 without legally required authorization, we will take reasonable steps to delete that information.
Parents or guardians who believe a child has provided personal information to us may contact us at info@shopwearx.com.
11. International Data Transfers
SHOPWEARX serves customers in the United States, but our service providers may process information in other countries where they or their service providers operate.
When personal information is transferred across borders, we will take steps required by applicable law to protect that information.
12. Third-Party Websites and Links
Our Website may contain links to third-party websites, applications, or services. We do not control the privacy practices of those third parties and are not responsible for their content or policies.
We recommend reviewing the privacy policy of any third-party website you visit before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational needs.
When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Brand: SHOPWEARX
Website: https://shopwearx.com
Email: info@shopwearx.com
Phone: +1 212-546-8852
Address: 7424 McDaniel Rd, King George, VA 22485, United States
We will review privacy-related inquiries and respond in accordance with applicable law.